Responsible Gaming at six66s

Gambling becomes a problem when it stops being entertainment and starts affecting your finances, relationships, work, or mental health. Problem gambling does not always look the same — it can develop gradually and is often easier for others to notice than for the person experiencing it. six66s encourages all players to check in honestly with themselves on a regular basis.

The following self-assessment questions are based on widely recognised screening tools used by gambling support organisations. If you answer "yes" to three or more of these questions, we strongly encourage you to reach out to the six66s support team or one of the independent support organisations listed in Article 7 of this page.

Recognising the signs is the first step. If any of these questions resonate with you, know that help is available and that reaching out to six66s support or an independent counselling service is a sign of strength, not weakness.

Sometimes all a player needs is a short break — a chance to step back, reassess, and return to gambling refreshed and in control. The six66s time-out feature is designed for exactly this purpose. It is not a permanent measure, but it provides a meaningful pause that can prevent a difficult session from escalating into a serious problem.

Available Time-Out Durations

Players can activate a time-out for any of the following periods:

• 24 Hours — A short overnight break, ideal after a frustrating or emotionally charged session.
• 72 Hours (3 Days) — A weekend-length break that provides meaningful distance without a long commitment.
• 7 Days (1 Week) — A week-long pause that allows time to reflect and reconnect with non-gambling activities.
• 30 Days (1 Month) — An extended break for players who feel they are playing too frequently or spending too much.
• 6 Weeks (42 Days) — The maximum time-out period, designed for players who need significant time away from the platform.

What Happens During a Time-Out

While a time-out is active on your six66s account, the following restrictions apply:

• You cannot log in to your account or access any games, betting markets, or casino content.
• All deposit attempts are blocked for the duration of the time-out period.
• All marketing emails, SMS messages, and promotional notifications from six66s are suspended.
• Your account balance is preserved and will be accessible once the time-out expires or, if you choose to make a withdrawal request, via the support team.
• The time-out cannot be shortened or cancelled once it has been activated — this is a deliberate feature to ensure the break is meaningful.

Beyond the core tools described above, six66s provides a suite of account-level controls that give players ongoing, real-time visibility into their gambling activity. These features are designed to keep responsible gaming front of mind during every session — not just at the moment of account setup.

Session Time Reminders

You can configure your account to display an on-screen notification at a set interval during play — for example, every 30 minutes or every hour. The reminder displays the total time elapsed in your current session, your net result for the session, and a prompt asking whether you wish to continue or end the session. These reminders are non-intrusive but serve as a powerful nudge to stay aware of how long you have been playing.

Transaction and Betting History

A full record of all deposits, withdrawals, bets placed, and game sessions is available in your account dashboard. Reviewing your history regularly is one of the simplest and most effective responsible gaming habits. If what you see surprises you, that is an important signal worth paying attention to.

Account Activity Statements

You may request a monthly account activity statement from the six66s support team at any time. This statement summarises your total deposits, total wagers, net result, and session frequency for the requested period, providing a clear financial picture of your gambling activity over time.

Cooling-Off Period for Limit Relaxation

As noted in Article 3, any request to increase an existing responsible gaming limit — whether a deposit limit, loss limit, or wager cap — is subject to a mandatory 24-hour cooling-off period. This delay applies without exception. If you feel compelled to immediately increase your limits, we encourage you to wait, speak with someone you trust, or contact the six66s support team before proceeding.

Responsible gaming is not a checkbox for six66s — it is a core part of how we operate. The following commitments describe what players in Bangladesh can expect from us as a platform that takes player welfare seriously.

• We will never market to players who have self-excluded or activated a time-out. Once a responsible gaming restriction is in place, all promotional communications stop immediately and do not resume until the player actively elects to receive them after the restriction has lapsed.
• We will never pressure a player to remove responsible gaming limits. Our support team is trained to support players in accessing welfare tools — not to upsell them on higher deposits or encourage them to override limits they have set.
• We will proactively identify and reach out to players showing concerning patterns. If our behaviour monitoring system flags an account, a real member of the player welfare team — not an automated bot — will make contact to offer support.
• We will never withhold a player's balance during a self-exclusion. Any funds in your account at the time of exclusion remain yours and can be withdrawn at any time by contacting support.
• We will continuously invest in responsible gaming infrastructure. The tools and policies described on this page are updated as best practices evolve and as player feedback informs improvements.
• We will enforce the 18+ rule strictly. No account will be permitted to wager without confirmed identity verification, and any account found to belong to a person under 18 will be closed immediately.

six66s is committed to being a platform that players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and all of Bangladesh can trust — not just to deliver great cricket betting and casino games, but to look out for their long-term wellbeing. If you ever feel that we have fallen short of these commitments, please contact [email protected] and we will address your concern as a priority.